1.  All prices on our website are for non-NY delivery.  All tobacco products billed or shipped to a NY address will have the 37 % NYS Excise tax and 8.00% NY Sales tax added to the order.  All other non-tobacco merchandise billed or shipped to a NY address will have only the 8.00% NY Sales tax added to the order.  NY resident must select the "NY Tax Option" on their order.

2.  All First Time customers must have their orders shipped to the billing address of their credit card.  Please enter the correct billing information when placing your order to avoid any hold-ups in shipment.  Once you are an established customer, we will gladly ship to an alternate address.

3.  All customers living outside the United States, excluding U.S. military bases, must comply with our International Shipping Policy before we can process a first-time order.  Please read these guidelines very carefully before placing your order.  Please email or fax the requested information when placing your order.  This will speed up the processing of your order.  If you do not fax or email the required documents, we can not process your order.

4.  Due to the limited production and high demand of certain cigar lines, you are likely to encounter a waiting list for brands such as Arturo Fuente, Padron 1964, Ashton VSG and Heritage Puro Sol.  Please be prepared for this when placing orders for these cigars.

5.  Our price list is a general reference of what we try to keep in stock.  However, due to manufacturer backorders, high demand etc...we may be out of something from time to time.  Provided the items you've selected are available, your order will be processed within 24 hours.  If the items you've ordered are out of stock you will be contacted either by email or telephone as soon as possible.

6.  Some cigars on our price list have multiple wrapper options.  i.e. nat/mad  You will be able to specify your wrapper preference on our order form.  If you would like to select multiple wrappers, please use our "Special Instructions" section to do so. If you order a cigar that has multiple wrapper options, but do not select a preference, we will default the order to natural wrapper.

7.  With every order we process, we are required to enter in the security code that corresponds to the credit card being used for purchase. For American Express, this is a 4 digit number on the front of your card. For Visa, Master Card and Discover, this is a 3 digit number on the back of your card where you sign it. There is a place to enter this verification number on our secure order form.  If you enter your security code incorrectly, or not at all, it will hold up the processing of your order.

8.  All first-time customers under the age of thirty must have their order sent "Adult Signature Required" for age verification purposes.  There are no exceptions.  We do not ship tobacco or accessories to minors.

9.  All orders under $50.00 will be charged a $3.00 service fee.  This fee will be applied in-store at the time of processing.

10. We DO NOT tolerate mail-order fraud.  Any person who places a fraudulent order will be reported to the proper authorities immediately.   http://www.uptowncigar.com/fraud.html

11. We reserve the right to make substitutions of equal or greater value in any and all monthly sampler packs.

12. We are not responsible for typographical errors.  That includes mistakes in pricing on our website.

Select an item from the products listed on the left to go to that page.
Once you click on the  button on the page you will be at a secure site to start shopping.
Don't worry, you can make changes and update the cart's contents at any time!

To proceed to the Payment Screen, click the  button on the Shopping Cart Screen.
You will be prompted to provide some additional information on the Payment Screen.
All the required information, including your credit card number, is encrypted for your protection.
You will receive an email confirmation containing the details of your order
    (for your security, no credit card information will be included in the email).