1.
If your country
does not allow tobacco to be imported
from the United
States then we can not service you. Please be
aware
of your country's
guidelines before processing your order. Your
local
Postal Service can
supply this information.
2.
All
international orders are shipped via USPS Express
Mail. We use
this method because it is fast, insured and
trackable.
If you prefer
another method for cost purposes we will
accommodate
but we do not
recommend it. The actual shipping costs are
figured
when the order is
charged and may differ from the price quoted
on your
order.
3.
Every order we
ship is triple checked by our staff
before it is
packed. However, once a package leaves our
store
with
an international
destination we can no longer be held
responsible if
something happens to
it in customs. If customs opens your package
and
charges
you duty,
confiscates merchandise or anything else of
that
nature
we can not be
held accountable. If the package is lost in
transit
or damaged prior to
reaching customs then the package is insured
through
the USPS.
4.
We require a
front and back copy of the credit card
being used for
the purchase to be faxed to us, for proof of
card
number and signature.
Please make sure that the copies are light
enough
to be legible once
faxed. This is very important.
5.
We require a
front and back copy of your Driver's
License for proof
of age, identity, signature match etc...
Again,
please
make sure that
the copies are light enough to be legible
once
faxed,
very important.
The number to fax to is (845)340-1139. Please
call
your local operator
for the correct country codes.
We
thank you for
doing business with Uptown Cigar Company.